Tech Support

Computer Coordinator: Noro Ota nota@yorku.ca

Areas of Service:

General

1.   Overall computing
2.   Hardware & Software
3.   Network
4.   Internet
5.   Pedagogy & TEL
6.   Web page
7.   Moodle application
8.   Seminar/workshop
9.   Organizing and hosting conferences
10. Distance learning

Specific

1.       Individualized assistance – software & hardware
      a.    Gradebook
      b.    Microsoft Office
      c.     Network printer setup
      d.    Use of the scanner in S568
      e.    Consultation on purchasing computer and other equipment
      f.      Computer upgrade
      g.    Choice of CRP computers
      h.     Request for cascaded computers for part-time instructors
      i.      On-line course development with Moodle
      j.       Developing on-line teaching materials – Hot Potatoes
      k.     Use of Adobe Acrobat Connect Pro for E-office hours
      l.        Use of software for research purposes – creating a questionnaire, document sharing, publication, etc.
      m.   Other

2.       Web page creation and maintenance
      a.     Consultation on creating individual web pages (*official web pages are maintained by eServices)
      b.     Updating individual web pages on DLLL Momiji server
      c.     Consultation on how to use web pages for teaching and learning

3.       Moodle assistance
      a.     Putting a course on line with Moodle
      b.     Developing on-line quizzes and tests – on-site assistance
      c.     Use of other functionalities

4.       Class/Course E-mail lists
      a.     York E-mail listserv
      b.     Japanese Section’s E-mail listserv
      c.      Listserv for research and conferences

       5.       Distance learning with video-conferencing

       6.       Other